Cancellation Policy for EatZo.

1. Order Cancellation

a. Users may cancel an order within 3 minutes of placing the order.

b. After this period, cancellations may not be possible due to order processing.

2. Cancellation Process

a. To cancel an order, users must log in to their account on the EatZo app.

b. Users should navigate to the "Order History" section and select the specific order to cancel.

c. A cancellation confirmation will be sent to the user via email or other contact methods.

3. Refund for Canceled Orders

a. If the order is cancelled within the specified period, a full refund will be issued to the original payment method.

b. Refunds for cancelled orders will be processed promptly, but processing times may vary depending on the payment method and payment processor.

4. Late Cancellation Fees

a. Users may be subject to a late cancellation fee if they attempt to cancel an order outside the specified period.

b. Late cancellation fees are designed to cover processing and preparation costs.

5. Unavailability of Cancellation

a. In certain circumstances, orders may not be eligible for cancellation due to immediate processing or dispatch.

b. Users will be notified if cancellation is not possible, and they may contact customer support for further assistance.

6. Contact Us

If you have any questions or concerns about our cancellation policy, please get in touch with our customer support team at 6006129640 or app@myeatzo.com

7. Changes to the Cancellation Policy

EatZo reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective upon posting to our website.