Shipping Policy for EatZo
1. Shipping Methods and Timelines
- EatZo offers standard and expedited shipping options.
- Estimated delivery times may vary based on factors such as location, product availability, and unforeseen circumstances.
2. Shipping Costs
- Shipping costs are calculated based on the chosen shipping method, delivery address, and order weight.
- Shipping costs are displayed during the checkout process.
3. Order Processing Time
- Orders are typically processed within 10 minutes from the time of order placement.
- Business days exclude weekends and public holidays.
4. Tracking Information
- Users will receive a shipping confirmation email with tracking information once the order is dispatched.
- Users can track their orders using the provided tracking number through the shipping carrier's website.
5. Shipping Restrictions
- We currently only ship to specified regions or countries.
- Certain products may have shipping restrictions based on local regulations.
6. Undeliverable Packages
- If a package is deemed undeliverable, the order may be cancelled, and a refund may be issued.
- Users may be responsible for additional shipping charges for re-delivery.
7. Delayed or Lost Shipments
- EatZo is not responsible for delays or loss of shipments caused by shipping carriers or other unforeseen circumstances.
- Users can contact our customer support team to report delayed or lost shipments for assistance.
8. International Shipping
- For international orders, additional customs duties, taxes, or fees may apply.
- Customs clearance may cause delays beyond the estimated delivery times.
9. Contact Us
- For any questions or concerns about our shipping policy, please contact our customer support team at app@myeatzo.com.
10. Changes to the Shipping Policy
- EatZo reserves the right to update or modify this Shipping Policy at any time. Changes will be effective upon posting to our website.