Shipping Policy

Shipping Policy for EatZo
1. Shipping Methods and Timelines
   - EatZo offers standard and expedited shipping options.
   - Estimated delivery times may vary based on factors such as location, product availability, and unforeseen circumstances.

2. Shipping Costs
   - Shipping costs are calculated based on the chosen shipping method, delivery address, and order weight.
   - Shipping costs are displayed during the checkout process.

3. Order Processing Time
   - Orders are typically processed within 10 minutes from the time of order placement.
   - Business days exclude weekends and public holidays.

4. Tracking Information
   - Users will receive a shipping confirmation email with tracking information once the order is dispatched.
   - Users can track their orders using the provided tracking number through the shipping carrier's website.

5. Shipping Restrictions
   - We currently only ship to specified regions or countries.
   - Certain products may have shipping restrictions based on local regulations.

6. Undeliverable Packages
   - If a package is deemed undeliverable, the order may be cancelled, and a refund may be issued.
   - Users may be responsible for additional shipping charges for re-delivery.

7. Delayed or Lost Shipments
   - EatZo is not responsible for delays or loss of shipments caused by shipping carriers or other unforeseen circumstances.
   - Users can contact our customer support team to report delayed or lost shipments for assistance.

8. International Shipping
   - For international orders, additional customs duties, taxes, or fees may apply.
   - Customs clearance may cause delays beyond the estimated delivery times.

9. Contact Us
   - For any questions or concerns about our shipping policy, please contact our customer support team at app@myeatzo.com.

10. Changes to the Shipping Policy
   - EatZo reserves the right to update or modify this Shipping Policy at any time. Changes will be effective upon posting to our website.

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